You have a 14-day cooling-off period after receipt to cancel your order. After cancellation, you have another 14 days to return the product. You will receive a full refund, including shipping costs. Return shipping costs (approximately €7.25 per package) are your responsibility.

Please return the product with all accessories in its original condition and packaging. If damaged, we may charge for the depreciation.

To exercise your right of withdrawal, please contact us using the information below. We will refund your purchase within 14 days of receiving your return.

For complaints, you can email, call, or contact us via social media. If this doesn't lead to a resolution, you can submit your dispute for mediation through WebwinkelKeur: https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil .

Return address
Tiny Roots
St. Hubertusstraat 72
5614 CK Eindhoven

You can reach us via:
Email: info@tinyroots.nl
+31 6 12 77 83 06

We aim to respond within 24 hours.